Proof of Identity

How to supply ePostbox with proof of identity

In order to fulfil our customer due diligence requirements we have an obligation to undertake verification checks for both your identity and your residential address. We will also undertake intermittent checks throughout the lifetime of your relationship with us, if you change your residential address and if you change your name.

We require the following proof of name and residential address in order to register your account.

1. Proof of name

Identification documents, either originals if presenting in person or certified copies, should be pre-signed and bear a photograph of the applicant, for example, a current valid full passport, full driving licence (only accepted if issued by an EEA member state), or National Identity Card (only if issued by an EEA member state)

(Please see below for a full list of acceptable documentation)

We are able to accept a copy where it has been certified as being a true copy of the original document, and certified that the photo is a true likeness of the applicant for business. The certifier must use an official stamp quoting their company name and address, sign and clearly print their name, date the certification and indicate their position or capacity on the copied document.

All certifications must include:

  • For photographic identity, a statement made that the document is "a true copy of the original document and that the photograph is a true likeness".
  • Certifier's signature.
  • Date of certification.
  • Details of the certifier's position or in the capacity in which they are signing.
  • Adequate information so they may be contacted in event of a query.

Acceptable suitable certifier should be:

  • A Director, Manager or Officer of a regulated/licensed Financial Services Business, based in a well regulated jurisdiction equivalent to that of Jersey, Guernsey, Isle of Man or Gibraltar.
  • A Director, Manager, or Officer of a Bank in a well regulated jurisdiction equivalent to that of Jersey, Guernsey, Isle of Man or Gibraltar.
  • A Lawyer, an Advocate or Notary Public who is a member of a recognised professional body.
  • An Officer of an Embassy, Consulate or High Commission.
  • An Accountant who is a member of a recognised professional body.
  • A Commissioner of Oaths, who is a member of a recognised professional body.
  • A Justice of the Peace, who is a member of a recognised professional body.
  • For local applicants only a Family Doctor.
  • Jersey only - A tax advisor who is a member of a recognised professional body.
  • Guernsey only - A member of the Institute of Chartered Secretaries and Administrators.

2. Proof of address

We also need to take appropriate steps to verify the name and address of applicants by one of the following:

  • An original or certified copy of a utility bill such as water, gas, phone, electricity etc which is no more than six months old. Please note Mobile Phone bills and any 'reminder' or 'final notice' utility bills are not acceptable.
  • Full Driving Licence (Not acceptable if already used for evidence of identity). Must bear a photo of the Holder, be pre-signed and in-date. (Only acceptable if issued by an EEA member state or in a jurisdiction).
  • National Identity Card. (Not acceptable if already used for evidence of identity). As above - only if issued by an EEA member state.
  • Rates, Water Rates or Council tax bill (within 6 months of issue).

Full list of acceptable documentation.

One piece required from list A and list B. Please note that although some items appear in both lists you cannot use the same item to verify both your name and address - two separate items are required.

List A - Proof of name

  • A current signed passport or EU member state ID card
  • A current UK photo-card driving licence - showing your current address and an unexpired photograph
  • A UK Armed Forces ID card

List B - Proof of address

  • A utility bill - less than 6 months old, not a mobile phone bill
  • A council tax bill for the current year
  • A bank, building society or credit card statement - less than 6 months old and not printed off the internet
  • A mortgage statement - less than 12 months old
  • A home / motor insurance certificate - less than 12 months old
  • A television licence renewal for the current year
  • A student loans acceptance letter or annual statement - less than 12 months old
  • A solicitor's letter confirming a recent house purchase or land registry confirmation - less than 6 months old
  • A current UK photo-card driving licence - showing your current address and an unexpired photograph

* Internet prints are not acceptable for any documentation.

Should you have any questions in relation to proof of identity please contact us on: +44 (0)1624 686686 or Email us customerservices@epostbox.com prior to submiting your documents.